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Interactive Intelligence : ウィキペディア英語版 | Interactive Intelligence
Interactive Intelligence, Inc. is a software company providing unified business communications solutions for call centers, enterprise IP telephony, and business process automation. The company was founded in 1994 by Dr. Donald Brown and is based in Indianapolis, Indiana. It is strategic partners with other telecommunications companies, such as HP, IBM, Microsoft, Polycom and Salesforce.com. Interactive Intelligence competes directly with companies such as Avaya, Cisco, Aspect, and Alcatel-Lucent/Genesys. The company specializes in the verticals of financial services, outsourced and teleservices, insurance, and accounts receivables management. ==Acquisitions== In 2009, Interactive Intelligence acquired AcroSoft Corp.,〔(【引用サイトリンク】 title=Interactive Intelligence Acquires AcroSoft Corporation )〕 a provider of insurance content management solutions, located in Columbia, South Carolina. In 2010, it purchased Latitude Software,〔(【引用サイトリンク】 title=Interactive Intelligence Collects Latitude Software for $14 Million )〕 a debt collection software and services provider located in Jacksonville, Florida. In 2011, Interactive acquired Agori Communications,〔(【引用サイトリンク】 title=Interactive Intelligence buys German firm )〕 a reseller of the Interactive Intelligence multichannel contact center solutions located in Frankfurt, Germany and CallTime,〔 〕 a Sydney, Australia based exclusive reseller of the vendor's software suite since 1998. On August 1, 2012, Interactive Intelligence acquired Bay Bridge Decision Technologies,〔(【引用サイトリンク】 title=Interactive Intelligence Acquires Bay Bridge Decision Technologies )〕 a developer of capacity planning and strategic analysis technology, in an all-cash transaction. In 2014, Interactive Intelligence acquired OrgSpan,〔(【引用サイトリンク】 title=Durham's OrgSpan is being acquired )〕 a software development company focused on social and business communication, located in Durham, North Carolina.
抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Interactive Intelligence」の詳細全文を読む
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